SSW CASE MANAGEMENT SERVICE
Accessible from any web browser by any number of users, SIM allows our clients to view real time updates on visa applications under process with SSW, report on historic files and view all compliance documentation in one central location.
With such highly sensitive data, the immigration sector places data security at the forefront. SIM is at the core of SSW’s approach to this challenge with all client data from emails to passport copies, being only stored in SIM. 2FA alongside numerous other security features means SIM is incredibly secure and our clients can have confidence in the fact that their data will be held securely, yet readily accessible when they require it.
The security of our clients’ data lies at the heart of our unique case management system. We recognise the need to maintain high data protection standards without creating unnecessary barriers to data use. Two-factor authentication combined with other intrinsic future-safe features not only strengthens Sim’s security but also provides clients with the confidence that their data will be held securely, yet readily accessible.
SIM is intrinsic in our day-to-day work at SSW. The focus of this strategy is to digitalise all information through SIM. As a result, every piece of data is usable, accessible and available to our clients 24/7. By unlocking the potential of this securely stored data, we are able to provide our clients with the management information tools to report effortlessly on their immigration programmes and activities.
What you need to know
The SIM platform is unique to Smith Stone Walters, and has been carefully developed around our internal best practice and after consultation with our clients. Our ground-breaking, innovative technology is specifically designed to meet our client’s immigration needs and allows us to operate a completely paperless file management system.
The technological innovation of SSW’s unique case management system has transformed our working practices. By automating many of the administrative tasks integral to the immigration process via SIM, our caseworkers now have even more time to engage with our clients and deliver an unrivalled personalised service.
To enable our clients to embrace its data and the full benefits SIM brings, our system allows an organisation to nominate any number of users, each of whom will have with their own login details and can log in simultaneously across the globe in any web browser. This is particularly advantageous for global immigration programmes where there may be numerous HR/Global mobility teams involved.
What you need to know
At Smith Stone Walters, we understand that technology cannot replace what we do, but it is invaluable in enhancing the level of service we can offer our clients, 24 hours a day around the globe.
We are constantly looking to improve and make updates to our system, to ensure it can continue to meet the needs of our clients, partners and caseworkers alike. To date, the key benefits include:
• On-demand access – Users can login to SIM 24/7, from anywhere in the world using any web browser.
• API compatability – The systems SIM can connect with are far ranging, from off-the-shelf HR/Mobility systems such as Workday or Equus Pro to custom built bespoke software that is used by specific organisations.
• Track and manage visa expiry dates – SIM assists employers by ensuring they have the necessary expiry dates on file. SSW runs expiry reports on behalf of clients at recommended intervals agreed by both parties.
• Safe and secure – We take data security incredibly seriously. SIM’s numerous security features make sure your information is held securely and can only be accessed by authorised persons.
At SSW, our technology has revolutionised the way we work and we are proud of the high level of customer service we can offer as a result of our bespoke platform. But don’t just take our word for it. To find out more about how we can help your business seamlessly manage its immigration activities, submit an enquiry online today.
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