Skip to content

Sim Login

Update on UK visa application services overseas

UK Visas and Immigration (UKVI) has provided more information on upcoming changes to UK visa application services. 

UK visa application centres are operated by commercial partners on behalf of UKVI. It was previously announced that between September 2024 and January 2025, the commercial provider would change from TLScontact to VFS Global in some locations in Africa, Europe, the Middle East and Central Asia.

Key dates

The key dates for the handover are as follows:

  • From 19 November 2024, the commercial provider changed in Angola, Botswana, Cameroon, Egypt, Ethiopia, Malawi, Mozambique, Namibia, Nigeria, Rwanda, Senegal, Sierra Leone, Tanzania, Turkmenistan, Uganda, Zambia and Zimbabwe.
  • From 4 December 2024, the commercial provider will change in Albania, Austria, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Germany, Ireland, Italy, Netherlands, Russia, Serbia, Spain and Switzerland.
  • From 14 January 2025, the commercial provider will change in Armenia, Finland, Georgia, Greece, Hungary, Iceland, Kosovo, Latvia, Lithuania, Malta, Moldova, Montenegro, North Macedonia, Norway, Poland, Portugal, Romania, Slovenia, Sweden.

More locations and dates will be added to this page.

Impact on visa applications

These changes will not affect the decision on an application or how long it takes to get a decision. 

Those whose applications are affected will receive emails from TLScontact and VFS Global.  Those who have already booked an appointment with TLScontact should attend the appointment as normal.

Support with your UK visa application

If you have any questions about these changes or if you require support with a UK visa application, please contact Smith Stone Walters.

Related news

Proposed changes to UK immigration fees

Proposed changes to UK immigration fees

First ballot of the 2025 Youth Mobility Scheme for Hong Kong and Taiwan youth

First ballot of the 2025 Youth Mobility Scheme for Hong Kong and Taiwan youth

UK visa rules to be relaxed to help attract top AI talent

UK visa rules to be relaxed to help attract top AI talent

What is a sponsor licence action plan?

What is a sponsor licence action plan?

Sponsor Guidance Update: 3 key changes employers need to know in 2025

Sponsor Guidance Update: 3 key changes employers need to know in 2025


Insight magazine

Insight magazine

A very pleasant and clear process with Smith Stone Walters. The team were always responsive, helpful, and positive.

WS, Software company

Top notch experience. Thank you for your incredible promptness and patience in answering all the queries.

AK, Technology Company

The whole team were the epitome of professionalism throughout the process. I would not hesitate to recommend Smith Stone Walters and have already done so.

NG, Healthcare Company

Super professional and responsive!

RM, Private Client

Exceptionally efficient and seamless delivery of services. Very friendly and helpful Consultants.

MG, Law Firm

The team is outstandingly helpful, incredibly professional, exceptionally efficient, and impressively proactive. Their dedication and commitment are truly commendable.

JK, Accounting Company

A big thanks to SSW for their support and guidance, it has been a pleasure working with them on my case.

LA, Private client
Thank
you
We’ll be in touch shortly!