SIM – A case management system that delivers
Since its introduction earlier this year, our Smarter Immigration Manager (SIM) case management system has delivered significant firm-wide productivity and client service benefits.
SIM allows our staff to:
- be green by creating an electronic equivalent of the paper (or physical) file;
- access all matter-related information and communications in a central location from a single interface;
- know at a glance which matters colleagues are involved in and the current status of those matters; and
- continue to provide outstanding client service by providing more timely and substantive communications.
Clients benefit too
SIM allows your business to run your UK immigration casework more effectively. Through our secure web interface, HR Managers and the UK bound assignees now have 24/7 access to detailed information about their case(s) including documents held and the latest case notes. Furthermore, initiating new case matters or running management reports on caseloads has never been simpler.
For a SIM demo, please contact your Smith Stone Walters advisor today.
