BACKGROUND

Smith Stone Walters Limited understands that when it is dealing with your personal data, privacy is important to you and that you want to understand how your personal data is used. This Privacy notice is provided to applicants using our services so that you can be reassured about this.

INFORMATION ABOUT US

Smith Stone Walters Limited
Limited company registered in England under company number 4132445

Registered address: Hanover Place, 8 Ravensbourne Road, Bromley BR1 1HP VAT number: 769 2748 73
Data Protection Officer: Gary Smith
Email address: Gary.Smith@smithstonewalters.com Telephone number: +44 (0)208 461 6660
Postal Address: Hanover Place, 8 Ravensbourne Road, Bromley BR1 1HP

Smith Stone Walters is regulated by the Immigration Advice Authority (“IAA”), registration number F200100066

WHAT DOES THIS NOTICE COVER?

Personal data is ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

WHAT IS PERSONAL DATA?

Personal data is ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out below.

WHAT ARE MY RIGHTS?

You have the following rights under data protection laws. If your immigration status is sponsored by your employer, you should contact your employer to exercise these rights:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know about how we use your personal data to provide a service to you or your employer.

• The right to access the personal data we hold about you on behalf of you or your employer.

• The right to have your personal data we hold on behalf of you or your employer rectified if any of your personal data held by us is inaccurate or incomplete.

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold on behalf of you or your employer. Please contact us using the details provided above to find out more.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us or your employer using your personal data for a particular purpose or purposes.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us or your employer for a copy of that personal data to re-use with another service or business in many cases.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

What Data Do You Collect?

We collect some or all of the following personal data (this will vary according to your relationship with us):

• Name;
• Date of birth;
• Gender;
• Nationality;
• Address;
• Email address;
• Telephone number;
• Business name;
• Job title;
• Salary;
• Profession;
• Past immigration history;
• CV/Resume; and
• Payment information.

How Do You Use My Personal Data?

Your personal data will be used for one of the following purposes:

• Providing and managing your account;
• Supplying immigration services to you;
• Communicating with you to provide these services;
• Operating and managing our business, assessing client satisfaction (such as by asking client representatives to participate in surveys), enhancing the client experience, conducting specific tests on our existing or new systems, networks, applications or software, and general improvement of our services;
• Fraud prevention, anti-money laundering, anti-bribery and for the prevention or detection of crime;
• Disclosures to our regulatory body, the Immigration Advice Authority;
• Administering our clients’ accounts with us, including providing billing services and tracing and collecting any debts;
• Any criminal offence or special category data that we collect is necessary to that we can provide you with immigration advice as it is required by the immigration authorities to allow you to work in the UK; and
• Supplying you with information by email that you have opted-into (you may unsubscribe or opt-out at any time by following the unsubscribe link or emailing Gary.Smith@smithstonewalters.com).

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected and as instructed by you or your employer. IAA, our regulator, mandates that personal data used for immigration services must be kept for six years and we will retain it on behalf of you or your employer for at least that period.

How and Where Do You Store or Transfer My Personal Data?

Your data will be stored exclusively within United Kingdom or European Economic Area and will not be transferred elsewhere unless appropriate contractual safeguards are in place. We have taken robust security measures to protect your data and have carefully assessed the associated risks. If you would like more information about the safeguards we use, please contact our Data Protection Officer using the details provided above.

Do You Share My Personal Data?

We may share your personal data with other organisations when necessary to provide our services to you. This includes all companies within our corporate group, the UK Home Office and other service providers as necessary to provide our services to you.

Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available on our website, www.smithstonewalters.com.

Last updated: 6 August 2025