A summer of WOW
compliments for
team SSW

This summer, processing times for UK visas have been hit by widespread delays and backlogs in the system, leaving many applicants waiting much longer than usual to receive their visa. It has been a challenging few months for the global mobility sector, with unprecedented demand for visas combined with the war on Ukraine and the remainder of COVID-19 backlogs all impacting processing times and travel plans.

Despite these challenges, the team at Smith Stone Walters has been working hard behind the scenes to support and reassure our clients throughout the visa application process and expedite their cases where possible. In many cases, our immigration consultants have managed to secure successful outcomes for clients earlier than expected, allowing families to get where they need to be on time.

As we enter the autumn, we are beginning to see a gradual return to normal processing times with faster decisions coming through for many applicants. To celebrate, we have been taking a look back at some of the feedback we have received from satisfied clients we have assisted during the summer. Below is just a selection of client comments we have been proud to receive.


“The entire co-ordination has been top-notch and the support is really incredible. I’m immensely proud of having interacted with Louise and team, who have been amazing with the end to end process, answering and clarifying to all the queries with great patience. I strongly recommend Smith Stone Walters for any immigration related support and guidance. Kudos to the team. More power to you. Thank you once again!”

“Sagel was incredibly helpful and supportive during the process, I had a few complicated requests and she was able to find solutions to everything in a really timely manner.”

“Asha has been very helpful and responsive throughout the process of my visa application. Really appreciated the updates she provided and also informing when she would be out of office while providing an alternative contact. Sok Wei was also attentive in arranging my BRP delivery and advice on start date. Asha was happy to make time for a call which proved to sped up my visa process significantly. Overall a very good experience with Smith Stone Walters, a very good choice indeed!”

SSW Hong Kong

“SSW team provided extensive support and advice making the process smooth and swift. I was expecting some hassles in the process however the process was hassle-free with professional expertise and support. The visa process was completed very quickly and I successfully secured my visa earlier than standard time and expected estimates without any reworks.”

“Outstanding support for a seamless experience. Thank you!”

“Your efficient and good quality services are highly appreciated! Thank you very much.”

SSW India

“Working with Prestina was an absolute pleasure. She is very knowledgeable, prompt and helpful at all times. I would like to thank her for all her efforts. My new journey to the UK would not have been possible without her support.”

“Ragini was extremely knowledgeable and thorough with her work. She has been such a strong pillar of support through this daunting and unprecedented time. Ragini was always there a message / call away. She extended her empathy, support and kindness through this whole process. For both me and my husband, she was our go to for everything. So a huge shout out to her for her relentless help. And thank you to SSW for their help.”

“Due to the on time assistance and help, I was able to complete my visa process smoothly. All my queries were attended and answered on time throughout the processing period. I am really thankful to Prestina for all she did for me in the past few weeks.”

Looking for immigration support?

If you have a question about immigration or require expert support with an application, simply submit an online enquiry or call us on  0208 461 6660 and experience our famous WOW service for yourself!

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